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Bharti AXA General Insurance Company Ltd. is a joint venture between Bharti Enterprises and AXA business Group that operates in India. Bharti Enterprises shares 51% stake in the venture while AXA Group shares 49% stake. The company offers general insurance products to retail and commercial clients.

Bharti AXA started its operations in India from August 2008. Currently, it has 59 branches around the country. The company is the first one in the general insurance industry to receive dual certifications of ISO 9001:2008 and ISO 27001:2005. It is headed by Deepak Iyer, who is CEO and the Managing Director

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• Bharti axa General insurance Customer care
• Bharti axa Life insurance Careers

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Frequently Asked Questions And Quality Score

1. Q. How can I initiate a claim?
   You can initiate a claim by:
   • Approaching a branch office nearest to you.
   • You could also call or email Bharti AXA
2. Q. What is the process for claims?
   • Step 1: Register your claim with the options mentioned above.
   • Step 2: Upload or submit your documents.
   • Step 3: Track your claim.
   • Step 4: Receive benefits.
3. Q. How can I track my claim?
   A. Claim status can be tracked on the website at a designated page.
4. Q. What are the documents necessary to make a claim?
   • Original Policy bond.
   • Statement form of the claimant.
   • Death certificate attested by a competent authority.
   • Photo ID proof of the nominee.
   • Address proof of the nominee.
   • Nominee’s bank passbook and cancelled cheque.
   • Copy of First Information Report (FIR), if applicable if death is due to accident, murder, or suicide.
   • Copy of post mortem report, if applicable if death is due to accident, murder, or suicide.
   • Copy of medico legal cause of death certificate, if applicable for non-accidental death.
   • Copy of all medical records.
5. Q. When can a claim be rejected by Bharti Axa Life?
   A. Claims can be rejected when:
   • Information is withheld by the policyholder at the time of taking the policy.
   • The event resulting in death does not come under the coverage of the policy.
   • Misstatement of facts.
   • Fraud.
6. Q. Where should all the documents be submitted for making a claim?
   A. All the documents must be submitted at any Bharti Axa branch office, or mailed directly to the head office.
7. Q. How long does it take for a claim to be processed?
   A. Bharti AXA works towards processing and resolving claims at the earliest, but it could take up to 6 months depending on the complexity of the case.
8. Q. Where can I register the claim?
   A. Claims can be registered online at the Bharti AXA website.
9. Q. How do I register for online payment of premiums?
   A. There is a module on the Bharti AXA website which allows you to register and make premium payments online.